• Family Support Specialist

    Responsible for engagement with families referred by the Department of Children and Families. Identifies needs of family to maintain in the community. Develops a Plan of Care to address needs identified in program referral. Responsible for developing a rapport with all family participants, facilitating referrals to needed services, and working with the Parent Navigator to meet the needs of the families.

    • Conduct family needs assessments and develop Plan of Care that identifies family needs.
    • Provide case management services to children and families.
    • Coordinate family team meetings.
    • Collaborate with other team members to ensure linkage to community resources and services.
    • Serve as liaison with outside agencies.
    • Provide array of interventions/supports to strengthen family functioning.
    • Attends local collaborative community meetings as appropriate and directed by supervisor.
    • Perform any other department or agency related duties or special projects as directed.
    • May be required to use own vehicle on company business and to transport clients.
    • Regular and consistent attendance is an essential function of this position.

    • Ability to work a flexible schedule.
    • Sensitivity to diverse cultures and language competencies.
    • Knowledge of behavioral health issues for children and families and of home-based services preferred.
    • Good communication and documentation skills.
    • Must be proficient with PCs and Microsoft Office Word & Outlook
    • Ability to prioritize and organize schedules/demands.
    • Must have and maintain a valid CT driver’s license. Also must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.
    • Bachelor’s degree required.
    • Experience working with families with complex needs preferred.
    • Bi-lingual (English/Spanish) preferred.

    New Haven


    Monday – Friday 8:30am – 4:30pm