• Lead Family Support Specialist

  • POSITION SUMMARY:
    Responsible for engagement with families referred by the Department of Children and Families. Identifies needs of family to maintain in the community. Develops a Plan of Care to address needs identified in program referral. Responsible for developing a rapport with all family participants, facilitating referrals to needed services, and working with the Parent Navigator to meet the needs of the families.

    In addition to the regular duties, the Lead Family Support Specialist will provide case-related supervision on a weekly basis to other Family Support Specialists in the CSF program.

    ACCOUNTABLE AND RESPONSIBLE FOR THE FOLLOWING RESULTS:
    • • Assist other Family Support Specialists in identifying and accessing community resources.
    • Reports to Director of Programs on weekly basis to identify program and community needs and strengths.
    • Review current caseload and provide support to the Family Support Specialists on accessing community resources and ensuring fidelity to the CSF mode.l
    • Will attend program and community meetings as needed to represent the CSF program when Director of Programs is not available.
    • Conducts audits of program and case documentation to ensure fidelity to model.
    • Conduct family needs assessments and develop Plan of Care that identifies family needs.
    • Provide case management services to children and families.
    • Coordinate family team meetings.
    • Serve as liaison with outside agencies.
    • Provide array of interventions/supports to strengthen family functioning.
    • Attends local collaborative community meetings as appropriate and directed by supervisor.
    • Perform any other department or agency related duties or special projects as directed.
    • May be required to use own vehicle on company business and to transport clients.
    • Regular and consistent attendance is an essential function of this position.

    QUALIFICATIONS
    • • Master’s degree in the human services field required.
    • 2 – 4 years Experience working with families with complex needs.
    • Knowledge of behavioral health issues for children and families and of home-based services preferred.
    • Bi-lingual (English/Spanish) preferred.
    • Sensitivity to diverse cultures and language competencies.
    • Ability to work a flexible schedule.
    • Good communication and documentation skills.
    • Must be proficient with PCs and Microsoft Office Word & Outlook. Ability to prioritize and organize schedules/demands.
    • Must have and maintain a valid CT driver’s license. Also must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.