• Family Support Specialist

    Responsible for engagement with families referred by the Department of Children and Families. Identifies needs of family to maintain in the community. Develops of a Plan of Care to address needs identified in program referral. Responsible for developing a rapport with all family participants, facilitating referrals to needed services, and working with the Parent Navigator to meet the needs of the families.

    • Conduct family needs assessments and develop Plan of Care that identifies family needs.
    • Provide case management services to children and families.
    • Coordinate family team meetings.
    • Collaborate with other team members to ensure linkage to community resources and services.

    LOCATION: Branford

    HOURS: Monday – Friday 9:00am to 5:00pm

    • Bachelor’s degree required.
    • Ability to work a flexible schedule.
    • Sensitivity to diverse cultures and language competencies.
    • Knowledge of behavioral health issues for children and families and of home-based services preferred.
    • Good communication and documentation skills.
    • Must be proficient with PCs and Microsoft Office Word & Outlook. Ability to prioritize and organize schedules/demands.
    • Must have and maintain a valid CT driver’s license. Also must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.
    • May be required to use own vehicle on company business and to transport clients


  • Contact Information

  • CommuniCare Offices
    85 Willow Street, Building A, Suite 3
    New Haven, CT 06511
    p. (203) 553-7234
    f. (203) 553-7239

    John O’Rourke
    p. (203) 553-7234 ext. 2016

    Bettor Choice Outpatient Problem Gambling Treatment
    John O’Rourke
    p. (203) 553-7234 ext. 2016

    SAFE Family Recovery Program
    Simone Ketchum, Program Supervisor
    p. (203) 553-7234 ext. 2011

    Community Support for Families
    Glorimar Teixeira, Program Supervisor
    p. (203) 553-7234 ext. 2012

    Latino Behavioral Health Services
    Sarah Finke, Latino Coordinator
    p. (203) 483-2630 x1236

    South Central Crisis Services
    Jennifer Hagelston, Crisis Coordinator
    p. (860) 388-7855

    All referrals to programs should go through individual agencies, websites are listed below.

  • Visit Our Partner Agencies

  • Hours

  • Monday and Friday
    8:30 am to 5:00 pm

    Tuesday through Thursday
    8:30 am to 8:00 pm

    Crisis Services available after hours.